- Do you support SSO and SCIM provisioning?
- Yes. GetPhoto supports SAML 2.0 SSO with Okta, Azure AD, and Google Workspace. SCIM 2.0 provisioning is available on Business and Enterprise plans and deactivates a GetPhoto seat within five minutes of an IdP-side removal.
- Can we trial the integrations on a sandbox account?
- Yes. A 14-day sandbox is available on request — connects to a Shopify development store, a Meta test ad account, and a Klaviyo sandbox account, with a pre-seeded brief that mirrors a real product photo workflow. Sandbox activity is isolated from production data.
- Where is data stored, and can we pin it to a region?
- Asset files and metadata are stored on AWS in us-east-1 by default. EU and APAC residency are available on Enterprise plans — files at rest remain in the selected region, and cross-region replication is disabled by default for compliance reasons.
- What happens if a sync breaks mid-campaign?
- Every integration includes a 24-hour broken-sync recovery. If a destination rejects an asset (dimension mismatch, expired OAuth token, rate-limit), GetPhoto queues the asset for automatic retry and surfaces the failure in the dashboard with a one-click replay button. 94% of surveyed customers cited the 100% reshoot guarantee and unlimited revisions as the reason they switched from competitors — the same SLA covers sync-side failures.
Pricing is unchanged by integrations — flat $9 per asset, no per-connector fee. SSO, SCIM, and EU/APAC residency are the only line items that vary by plan.